Privacy Policy for James Avere

At James Avere, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (jamesavere.com), purchase our products, or interact with our services. By using our website or engaging with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Including your name, email address (e.g., when you subscribe to updates or contact us at [email protected]), phone number, and shipping/billing address.
  • Payment Information: Details such as credit/debit card numbers or other payment method data, which are processed securely through third-party payment processors (we do not store full payment details on our servers).
  • Account Information: If you create an account on our website, we may collect your username, password (encrypted), and preferences.
  • Browsing and Usage Data: Information about how you interact with our website, such as pages visited, products viewed, time spent on the site, and device details (e.g., IP address, browser type, operating system). This data is collected using cookies and similar tracking technologies (see Section 3 for more details).
  • Communication Data: Records of your communications with us, such as emails, chat messages, or feedback submitted through our contact forms.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: Fulfill your purchases, arrange shipping, send order confirmations, and provide customer support related to your orders.
  • To Communicate With You: Respond to your inquiries, send updates about your order, and share information about our products, promotions, or events (you can opt out of marketing communications at any time).
  • To Improve Our Services: Analyze user behavior to enhance our website, product offerings, and customer experience.
  • To Ensure Security: Protect against fraud, unauthorized access, or other misuse of our website and services.
  • To Comply With Legal Obligations: Meet regulatory requirements, such as tax or record-keeping obligations.

3. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to improve your browsing experience. Cookies help us remember your preferences, track product views, and personalize content. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website.

We may also use third-party analytics tools (e.g., Google Analytics) to collect data about website usage. These tools may use cookies or other tracking technologies to provide us with insights into user behavior.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure socket layer (SSL) encryption for data transmission, restricting access to personal data to authorized personnel, and regularly updating our security protocols.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risks.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Third-party companies that assist us with order fulfillment (e.g., shipping providers), payment processing, data analysis, or customer service. These providers are contractually obligated to use your information only for the purposes of providing their services to us and to protect it with appropriate security measures.
  • Legal Authorities: If required by law, court order, or to protect our legal rights, we may disclose your information to government agencies or other third parties.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to the personal information we hold about you or ask to correct any inaccuracies.
  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain data for tax purposes).
  • Opt-Out of Marketing: Unsubscribe from our marketing emails by clicking the “unsubscribe” link in any promotional message or by contacting us at [email protected].
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format (where applicable).

To exercise these rights, please contact us at [email protected] with your request, and we will respond within a reasonable timeframe.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

[email protected]

Last Updated: July 31, 2025