Terms of Purchase for James Avere

Welcome to James Avere. These Terms of Purchase govern your purchase of products from our website (jamesavere.com). By placing an order with us, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Order Placement and Acceptance

  • When you place an order through our website, you are making an offer to purchase the selected products under these terms.
  • We reserve the right to accept or decline your order at our discretion. This may occur if products are out of stock, there is an error in product pricing or description, or we are unable to verify your payment information.
  • Upon acceptance of your order, we will send a confirmation email to the address provided during checkout, which will include details of your order, such as product(s) purchased, total amount, and shipping information.

2. Pricing and Payment

  • All product prices listed on our website are in United States Dollars (USD) and include any applicable taxes, unless otherwise stated.
  • We accept major credit/debit cards (Visa, Mastercard, American Express, etc.) and other payment methods as indicated on our checkout page.
  • Payment must be completed in full at the time of order placement. Your payment information is processed securely through third-party payment processors, and we do not store full payment details on our servers (see our Privacy Policy for more information).
  • In the event of a pricing error, we will notify you promptly and offer you the option to cancel your order or proceed at the correct price.

3. Shipping and Delivery

  • Processing Time: Most orders are processed and shipped within 1–3 business days of payment confirmation.
  • Delivery Time: Once shipped, delivery is estimated to take 6–12 business days, regardless of the destination.
  • Shipping Costs: We offer free global shipping on all orders, with no minimum purchase required.
  • Tracking Information: A tracking number will be provided via email once your order has been shipped, allowing you to monitor the progress of your delivery.
  • Delivery Responsibilities: We are not liable for delays or issues caused by third-party shipping providers, customs authorities, or unforeseen circumstances (e.g., natural disasters, public holidays). It is your responsibility to provide accurate shipping information; we are not responsible for orders delivered to incorrect addresses provided by you.

4. Returns and Refunds

  • Return Period: We offer a 60-day return policy from the date of delivery. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when received.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with instructions on how to return the item(s).
  • Refund Processing: Once we receive and inspect your returned item(s) and confirm they meet the return criteria, we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the purchase.
  • Exceptions: Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.

5. Product Information and Availability

  • We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
  • Products are subject to availability. If a product becomes unavailable after your order is placed, we will notify you and offer a full refund or the option to substitute with another product of equal value.

6. Limitation of Liability

  • James Avere shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to loss of profits, loss of data, or inconvenience.
  • Our total liability for any claim related to your purchase shall not exceed the total amount paid for the product(s) in question.

7. Changes to Terms

We reserve the right to update or modify these Terms of Purchase at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website or placement of orders after such changes constitutes your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact us at:

[email protected]

Last Updated: July 31, 2025